Canadian auto dealer Senior Editor Todd Phillips interviews Chris Walsh, President of Reynolds & Reynolds, about the evolution of digital retailing, showroom desking, and F&I tools as part of a shift to a more digital buying experience. Walsh discusses the changing consumer expectations and dealership experience, and comments on the company’s recent acquisition of Canadian desking software provider Deskit.
Drivers more ready to give up the gas pump than the steering wheel: Ipsos
Giving up the gas pump is far more popular than the thought of giving up the steering wheel, says a new report from Ipsos. Though automakers have talked about electric vehicles and autonomous driving as two connected parts of the …
Hyundai Canada recognized for culture that integrates diversity and inclusion
Hyundai Auto Canada recently received accolades for Best Workplace Culture and the CCDI Award for Excellence in Diversity and Inclusion during the 10th anniversary celebration of the annual Canadian Human Resources Awards, which took place at the Westin Harbour Castle …
Survey points to burgeoning interest in EVs since March: TrueCar
Ahead of the opening of the Detroit Auto Show, TrueCar updated a survey performed in March 2022 and found a significant increase in interest in electric vehicles across the U.S. over the time period. The continued growth shows that consumers …
Brand loyalty declines among new vehicle owners in U.S.
Brand loyalty has slipped among new vehicle owners in the United States thanks to a boost in vehicle availability and greater choice, according to J.D. Power’s recently released 2023 U.S. Automotive Brand Loyalty Study. “Now that some of those (pandemic/post-pandemic) …
Complete charging solution Ivy Home launches in Ontario
Ivy Charging Network has added to the Ontario EV infrastructure landscape with the launch of Ivy Home, “Ontario’s first complete EV charging solution”. Ivy Charging Network is one of Ontario’s largest and most connected electric vehicle charging networks, and is …
CADEX conference a hit with dealers
The annual conference and networking event, Canadian Dealer Excellence East, or CADEX for short, was held this past Wednesday in Halifax, N.S. The event brought industry experts and keynote speakers for an intense half-day conference followed by a President’s Dinner …