Automakers compete for Facebook fans in new online battleground So what is Facebook all about? A nuisance? A distraction? A time waster for teens and people who seem obsessed with living in public and sharing everything they do with their …
Todd Phillips is the newly-named editorial director for Canadian auto dealer. Phillips has more than 15 years experience as a journalist working in radio, television, newspaper, magazines and digital media and has won more than a dozen editorial awards. As …
Laureate winner shares predictions on the future The last article in this space was based on a presentation given at this year’s ADESA remarketing forum by Steve Chipman, 2010 CADA Laureate and president of the Winnipeg-based Birchwood Automotive Group. Birchwood …
Five steps to increased efficiency and profitability Manufacturers have been pushing dealers to get into the quick-service business for years but have failed to provide them with a business plan that works for all parties involved. Many stores have resisted …
Looking to sell your dealership? Learn who your buyer is With the arrival of fall comes the excitement of new beginnings. Kids are back at school, summer vacations are a distant memory, and dealers all over the country begin to …
Now is the time to start working on a game plan to minimize the impact of reduced sales We just returned from visiting dealerships in the United Kingdom where one headline reads: “Tough times ahead for car dealerships as insolvencies …
Laureate winner shares his insights At this year’s ADESA remarketing forum, Steve Chipman, 2010 Laureate winner and president of the Birchwood Automotive Group, based in Winnipeg, MB, provided insight into the auto business to an audience consisting primarily of large …
Serve your new-vehicle customers well and they’ll stick around We are living through a transformation in automotive retailing, the likes of which haven’t been seen for generations. Ownership transition is at a heightened level, brand transition is as pronounced as …
Prices are down but activity remains high About this time each year we typically stop to reflect on what has occurred in the auction business during the first half. First, let’s take a look at prices in the overall market. …
How to corral your online prospects The last year has been crazy in automotive retail in Canada. With all the negative talk in the past 18 to 24 months, auto retailers are now feeling the pinch from increased volumes and …
If you don’t, your competition will Six months after the fact, at the height of summer, the Winter Olympics are now a distant memory. But they can still remind us of a lesson worth learning. Did you watch the Olympics? …
It might, but that doesn’t mean bigger is always better A number of dealerships in the last 12 months have experienced severe decreases in their customer-paid work orders for multiple reasons that are not always easy to identify. But it …
