Author: Carina Ockedahl

U.S. removes metal tariffs

The U.S. has officially lifted the steel and aluminum tariffs it imposed on Canada nearly a year ago during NAFTA renegotiations, according to a statement from Canada’s Prime Minister Justin Trudeau. The move resulted in Canada lifting its counter tariffs …

User experience top priority for next-gen DMS

April 30, 2019

Next-generation DMS providers are upgrading and modernizing their systems, while also ensuring they contain the basic easy-to-use, seamless and efficient ingredients needed to improve the user experience Improving the user experience for both automotive retailers and their customers remains a …

Buy or sell?

April 30, 2019

If you plan to stay in the auto retail game, or exit profitably, you will need to get expert advice on many fronts An aging dealer population, combined with the uncertainty of the future, may be pushing small, independent automotive …

Ottawa reveals ZEV program details

April 18, 2019

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Cash is on the tires

April 9, 2019

As the demand for tire storage continues to increase and car dealers are looking for ways to boost service and retention, it may be time to consider a third-party tire storage provider As consumer demand for tire storage continues to …

Improving digital responsiveness

April 9, 2019

It all starts with a process Reaping the benefits from digital leads involves a follow-up process — one that requires greater flexibility from dealers and a willingness to take advantage of their technology’s potential, according to Jeremy Wyant, Leader, Digital …

GM monthly reporting to impact consumers

April 3, 2019

General Motors has scrapped its traditional monthly reporting of vehicle sales figures in Canada in favour of quarterly reporting — a move that is expected to impact consumers and data-sharing companies more than auto retailers, according to Dennis DesRosiers, President …

What lies ahead for 2019

February 27, 2019

Our look at what we might see unfold this year With so much talk of change in the air, Canadian auto dealer wanted to see what a few industry observers were predicting for the year ahead. Last year was a …