NADA 2021: Canadian auto dealer editor Todd Phillips interviews Trevor Robinson, VP of Client Solutions & Biz Develop., and Stacey Stewart, VP Business Management Solutions, NCM Associates about trends impacting OEMs, dealer operations and profitability.
Recommendations for dealers to verify buyer identification
As the number of vehicles stolen from dealerships by criminals posing as customers continues to rise, numerous recommendations are being offered by police services, industry associations, and insurance companies to try to prevent these situations. Following an investigation earlier this …
Record low sales and high prices, profits in August: J.D. Power
Low sales and inventory, high prices and profits is the continued situation for dealers in the U.S., a condition that will probably persist into the new year, says a new joint forecast from J.D. Power and LMC Automotive. “Traditionally, August …
The right tools, approach can help boost online shopper satisfaction
A new study from J.D. Power points to the importance of using the right website tools to help boost consumer satisfaction when shopping for a new vehicle. The information was pulled from a news release, in which J.D. Power referenced …
TalkAUTO 2022: Canadian Black Book’s symposium on the state of Canadian auto
Sales projections for the Canadian and global auto industry, supply shortages, vehicle residual value trends, electric vehicle growth projections, changing consumer journeys and the need for a more diverse and inclusive workforce were all key topics tackled at the first …
Automated vehicle inspection platform PAVE used by Bruce Auto Group
To streamline the process of evaluating trade-in vehicles, Bruce Auto Group of Nova Scotia has adopted PAVE, what the company calls the “world’s first automated vehicle inspection platform.” Bruce Automotive Group operates eight dealerships offering new and pre-owned vehicles across …
CADA Workforce Study provides valuable salary comparison data, and more
Employees at dealerships in Canada averaged almost 50 per cent more money per week in 2021 than the national average for all Canadian workers, based on a Canadian Automobile Dealers Association Industry Report that is a follow-up to its first-ever …