Ryan Davidson, CEO of TRADE X and COO Luciano Butera discuss the company’s global B2B automotive trading platform, their plans to expand into Canada and the U.S., why the platform may prove useful to Canadian dealers, and how the company came to be.
J.D. Power study finds dealers make gains in service market share
Canadian auto dealer Senior Editor Todd Phillips interviews J.D. Ney, Director of Automotive Practice at J.D. Power Canada, about the findings of the J.D. Power 2023 Canada Customer Service Index—Long-Term (CSI-LT) Study. The report found the market for service was …
Mobile app features most important to EV owners gets lowest satisfaction
Mobile app features that are most important to owners of electric vehicles have the lowest satisfaction rate, according to J.D. Power. Based on its 2023 U.S. OEM EV App Report, which was released on May 30, the use of mobile …
Montréal auto show adds more OEM participation
The Montreal International Auto Show (MIAS) is set to take place at the Palais des congrès from January 19-28 on all three levels and will include the addition of two OEMs not seen last year: Ford and Lincoln Canada. The …
Keeping your dealership teams connected
Building culture and community is the key to keeping employees engaged. With employee turnover as high as 30 per cent in Canadian dealerships, it’s more important than ever to build and nurture your dealership’s culture. Is your dealership a …
UCDA mourns the loss of “fierce advocate” Bob Pierce
The Ontario automotive industry lost a fierce advocate for car dealers with the recent passing of Robert (Bob) Pierce, who lost a seven-year battle with multiple myeloma. He was 69. Pierce had been Director of Member Services of the Used …
Canada’s all-woman start-up Mae to launch first-ever Women’s Auto Show in Toronto
Car matchmaking service Making Auto Easy (Mae), a Canadian all-woman start-up, will be presenting the first-ever Women’s Auto Show in Toronto, Ont., on Nov. 1 at Yorkdale Toyota, according to the company. “Despite women influencing 85% of car purchases, a …