Canadian auto dealer Senior Editor Todd Phillips interviews Daniel Ross, Canadian Black Book’s Senior Manager, Industry Insights & Residual Value Strategy, about the results of the company’s second annual Residual Value Awards. Ross explains how they differ from CBB’s Retained Value Awards and why the awards matter to OEMs, car dealers, and car buyers.
When dealers are charging over MSRP for new cars, consumers are increasingly unhappy with their buying experiences, according to the newest J.D. Power 2022 Sales Satisfaction Index (SSI) Study. The supply-chain issues which have led to low inventories and higher …
Almost 30 years after he introduced the concept of car sharing in Canada, Benoît Robert has been recognized for it by being invested into the Order of Canada. Benoit, President of Montreal-based Communauto, which he launched in Quebec City in 1994, …
Brand loyalty has slipped among new vehicle owners in the United States thanks to a boost in vehicle availability and greater choice, according to J.D. Power’s recently released 2023 U.S. Automotive Brand Loyalty Study. “Now that some of those (pandemic/post-pandemic) …
The new luxury tax on vehicles went into effect on Thursday amid much controversy. Dealer associations and auto industry leaders all over the country have questions and concerns, prompting Tim Reuss, the CEO of CADA to write a “strongly worded” …
Not all the automakers have reported 2022 year-end sales yet, but we’re close enough to a final number to know that it will fall short of 1.5-million, probably somewhere very close to 1,488,600 units. DesRosiers Automotive Consultants (DAC) have estimated …
U.S. News & World Report, known for its rankings and consumer advice, recently announced its 2024 Best Vehicle Brand and Best Certified Pre-Owned Program awards after evaluating 38 brands. The brand award recognizes industry excellence across four key segments: cars, SUVs, trucks …
